Saudi Customer Visits Our Company with Significant Increase in Satisfaction
On November 8, 2024, Zohair Riad, a customer from Saudi Arabia, visited our company. This visit not only improved the understanding between the two sides, but also made the customers have a strong interest in our products and technology through in-depth exchanges, doubled the sense of trust, and significantly increased the satisfaction level.
During the visit, Saudi customers showed great curiosity and enthusiasm for learning. The modernized production plant, advanced production equipment, neat and orderly working environment made the customers feel the professionalism and strength of our company. Mr. Han, the founder of our company, introduced the company's history, corporate culture and product lines. From time to time, customers asked professional and in-depth questions about the production process, technical features, and application areas of machinery and equipment. Our technicians patiently and meticulously answered each question, fully demonstrating the company's professional strength and service level.
One of the highlights of the visit was the customers' personal experience with our advanced equipment. Under the guidance of the operators, the customers personally operated some of the mechanical equipment (dynamic axle weighers, ultra-low platform scales, heavy-duty crane scales, high-precision waterproof scales, dynamic Checkweighers and gold checkers), and intuitively felt the stability and high efficiency of the equipment. This interactive experience not only let the customers understand our products more deeply, but also further deepened their trust and recognition of our company.
After the visit, our company organized a seminar, customers also shared their experience and needs in the process of using automation equipment, both sides had a pleasant interaction. Both sides had a warm discussion on the application prospect of machinery and equipment in the Saudi market, the mode of cooperation and other topics. Customers have said that through this visit, our products and technology fully meet their needs, and look forward to establishing a long-term and stable cooperation; our Mr. Han also said that we will give full play to our own advantages to provide customers with quality products and services.
